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What is Wimzy?

Wimzy is a food delivery service that partners with restaurants to deliver meals to customers' doors using Wimzy's driver network.

How does Wimzy work?

Users can order food through the Wimzy app or website, select their items from participating restaurants, and have their food delivered by a nearby driver.

How do I place an order?

Open the Wimzy app or website, enter your delivery address, choose a restaurant, add items to your cart, and follow the checkout process.

Can I schedule an order in advance?

Yes, you can schedule orders to be delivered at a later time.

How can I add special instructions to my order?

You can add special instructions for each item during the ordering process.

How long does delivery take?

Delivery times vary depending on factors like restaurant preparation time, driver availability, and distance.

Can I track my order?

Yes, you can track your order in real-time through the Wimzy app or website.

What if my order is late?

If your order is late, you can contact UberEats customer support for assistance.

What payment methods are accepted?

Wimzy accepts various payment methods, including credit/debit cards, and sometimes cash.

How do I apply a promo code?

Promo codes can be applied during the checkout process in the promo code field.

What should I do if there’s an issue with my order?

You can report issues like incorrect or missing items through the app or website.

How do I request a refund?

Refund requests can be made directly through the app or by contacting customer support.

Still have questions?

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